Terms of service & privacy policy

The following terms and conditions govern all use of the www.4carma.com website and all content, services and products available through the website, including, but not limited to, the client area (collectively referred to as the Site) as well as the manner in which C@rma collects, uses, maintains and discloses information collected from users (each, a "User") of the Site.

 

The Site is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, C@rma's Privacy Policy) and procedures that may be published from time to time on this Site by C@rma (collectively, the "Agreement").

Please read this Agreement carefully before accessing or using the Site. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Site or use any services.

 

User’s account

You are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify C@rma of any unauthorized uses of your account or any other breaches of security. C@rma will not be liable for any acts or omissions by the User, including any damages of any kind incurred as a result of such acts or omissions.

 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, donate money, apply for a volunteering opportunity, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, pictures. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

How we use collected information

C@rma may collect and use Users personal information for the following purposes:

• To engage other donors and other volunteer by showing them User having already experienced donation or volunteering
• To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site
We may use feedback you provide to improve our products and services.
• To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails
: We may use the email address to send User information and updates pertaining to their donation or volunteering interests. It may also be used to respond to their inquiries, questions, and/or other requests. 

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

All data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

All payments collected via PayPal are using trusted SSL secured connection. After a transaction, your private information (credit cards) will not be stored on our servers.

 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others.

We are sharing your informations with the relevant Civil organizations to which you donated money or for which you applied for a volunteering opportunity.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

 

Donation process

• On the donation side, C@rma is working with reputable Civil Organisations which are, according to the law, audited on a yearly basis.

• To enhance the confidence of donors in projects, C@rma is working with volunteer auditors to increase the transparency on how money is spent on projects.

• Auditors of projects are working in reputable audit firms but are taking this assignment as a personal volunteer.

• They are not remunerated neither by the NGOs or by C@rma. Their role is purely volunteering to support C@rma in giving trust to the donor of money.

• A published project means that an auditor is aware that the NGO posted this project and that (s)he accepts to follow the good disbursement of this project. At this stage, it is not an attest that the project is real and well- funded.

• Once the project is closed and the money disbursed, the Civil Organization is submitting to the auditor various documents.

• Based on these documents and potential exchange between the auditor and the Civil Organization, the auditor will change the status to "reviewed" in C@rma.

 

Payments

The Site enables the User to process donation. The Site does not handle payments for these donation directly, but rather refers these payments to a secure third-party payment processor which handles all aspects of the payment process.

C@rma is not liable from any default in the money transfers even though C@rma is working with a volunteer auditor for the transparency policy of C@rma.Any payment issues or disputes should be resolved directly with the payment processor.

 

Volunteering

C@rma is not liable from any damages incurred by volunteers arising from Turkish Labor Law since volunteers are directly working for the Civil Organization.

C@rma is not liable from any damages incurred to the Civil organizations arising from the volunteer’s activity. The Civil Organization posting a volunteering opportunity on the Site through C@rma is liable for the content.

 

Responsibility of website visitors

By operating the Site, C@rma does not represent or imply that it endorses any or all of the contributed content, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, trojan horses, and other harmful or destructive content. The Site may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors.C@rma disclaims any responsibility for any harm resulting from the use by visitors of the Site.

By publishing some donations or volunteering projects, C@rma does not express any political views.

 

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

Third party websites

Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

 

Changes to this Agreement

C@rma has the discretion to update this Agreement at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Agreement periodically and become aware of modifications.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this Agreement. If you do not agree to this Agreement, please do not use our Site. Your continued use of the Site following the posting of changes to this Agreement will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this Terms of Service and privacy policy, the practices of this site, or your dealings with this site, please contact us at: info@4carma.com

This document was last updated on June 24, 2014